Requesting a Refund from Host as a Customer

Step1: Access your dashboard by clicking Sign-in from the Login menu on the top right corner of the webpage.

Step 2: Login by putting in your username/email address and password

Step 3: You can access anyone of the 6 modules available to you. To get in touch with a Host, click on “Order History” (note: Host from whom you have purchased an activity will be available)

Step 4: Once you are in Order History module, you have the option of sending a message by clicking on the , which will open your order summary.

Step 5: Once you are in Order summary, you have the option of sending a message by clicking on the , which will open your order summary. Click on “Cancel Order” and host will be notified of your refund request.